Cookie Policy
1. Introduction
This Cookie Policy explains what cookies are, which cookies this website uses, and why. It applies to the website of Innocente Psychology a private therapy practice based in the UK.
This website is mainly an informational website, with the exception of the (optional) contact form. It does not include payment facilities, video content, or any interactive features that collect personal data. As a result, the number of cookies used is minimal.
By continuing to use this website, you consent to the use of cookies as described in this policy. You may withdraw or adjust your consent at any time — see Section 5 for how to do this.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly and to provide website owners with basic information about how their site is being used. Our website needs to use these cookies so that we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.
Cookies cannot run programs, carry viruses, or access information on your device beyond what they are designed to store.
3. Cookies Used on This Website
This website is built and hosted on Squarespace, a third-party website platform. Squarespace automatically places a small number of cookies on visitors’ devices. These cookies are set by Squarespace as the platform provider — we do not add, remove, or control them directly, but as the data controller for this website we are responsible for disclosing them to you.
The cookies fall into two categories: strictly necessary cookies (which are always present and do not require your consent), and analytics cookies (which are only placed if you choose to accept them via the consent banner). There are five cookies in total.
The following cookies have been identified on this website:
| Cookie Name | Purpose | Type | Set by | Duration |
|---|---|---|---|---|
| crumb | Security token — a standard web security measure that protects against cross-site request forgery (CSRF). Present on all Squarespace sites. | Strictly necessary | Squarespace (platform provider) | Session |
| ss_performancecookiesallowed | Consent record — stores your response to the cookie consent banner regarding analytics/performance cookies, so the banner does not reappear on every page. | Strictly necessary | Squarespace (platform provider) | Session |
| ss_marketingcookiesallowed | Consent record — stores your response to the cookie consent banner regarding marketing cookies. This website does not use marketing cookies, but this record cookie is placed by the Squarespace banner mechanism regardless. | Strictly necessary | Squarespace (platform provider) | Session |
| ss_cvr | Visitor analytics — tracks unique visitors across sessions to help the website owner understand site usage patterns. Only placed if you accept analytics cookies via the consent banner. | Analytics (consent required) | Squarespace (platform provider) | 2 years |
| ss_cvisit | Session analytics — records the start of your current visit to distinguish it from future visits. Only placed if you accept analytics cookies via the consent banner. | Analytics (consent required) | Squarespace (platform provider) | Session |
Note: This website does not use Google Analytics, advertising cookies, marketing cookies, or social media tracking cookies. No third-party cookies are set beyond those placed by Squarespace as the hosting platform. The two consent record cookies (ss_performancecookiesallowed and ss_marketingcookiesallowed) are placed by the Squarespace banner mechanism itself and are strictly necessary for the consent system to function — they do not track you or collect personal data.
4. Legal Basis for Cookie Use
Under the UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR), we are required to inform you about cookies and, where appropriate, obtain your consent.
Strictly necessary cookies
The ‘crumb’ cookie is strictly necessary for the basic security of the website. Under PECR, strictly necessary cookies do not require your prior consent, though we are still required to inform you of their existence.
Analytics cookies
The ‘ss_cvr’ and ‘ss_cvisit’ cookies are part of Squarespace’s own built-in analytics system. They collect basic, anonymised information about how visitors use this website — such as the number of visits and pages viewed. This is Squarespace’s native analytics, not Google Analytics. No Google Analytics cookies are used on this website.
The analytics data is aggregated and anonymised. It is used solely to help us understand general patterns of site usage (for example, which pages are visited). It is not used to identify individual visitors.
The legal basis for these analytics cookies is your consent (Article 6(1)(a) UK GDPR). They will only be placed if you accept via the cookie banner. You may withdraw consent at any time by clearing your cookies and declining on your next visit, or by adjusting your browser settings.
5. How to Manage or Refuse Cookies
You have the right to decide whether to accept or refuse non-essential cookies. This website provides a cookie consent banner when you first visit, allowing you to make this choice clearly. You can also change your preferences at any time using the methods below.
Cookie consent banner
When you first visit this website, a cookie banner will appear asking for your consent to analytics cookies. You can choose to accept or decline. Your preference will be remembered. Strictly necessary cookies (the ‘crumb’ security cookie) are placed regardless of your choice, as they are essential to the basic functioning of the website.
Analytics cookies (‘ss_cvr’ and ‘ss_cvisit’) will only be placed if you give your consent. If you decline, no analytics cookies will be set. You can change your mind at any time by clearing your browser cookies and revisiting the site.
This website does not use advertising or marketing cookies. The advertising cookies category appears as a default on Squarespace, but no such cookies are present on this site.
Managing cookies through your browser
You can also control cookies directly through your browser settings. Most browsers allow you to block or delete cookies at any time. Please note that blocking strictly necessary cookies may affect how the website displays.
Guidance on managing cookies in common browsers:
• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions
6. Third-Party Data Processing
This website is hosted on Squarespace. Squarespace acts as a data processor on our behalf. The analytics data collected via Squarespace cookies is processed by Squarespace in accordance with their own privacy policy. We do not share this data with any other third parties.
Squarespace is certified under the EU-US Data Privacy Framework and has appropriate safeguards in place for any international data transfers. For more information, see squarespace.com/privacy.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time, for example if we change our website platform or if the cookies used on our site change. Any updates will be published on this page with a revised ‘Last updated’ date. We recommend checking this page periodically.
8. Contact Us
If you have any questions about this Cookie Policy or about how we handle your data more generally, please contact us:
Dr Motchila Innocente | Innocente Psychology
[Email address]
If you are unhappy with how we have handled a concern, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner’s Office (ICO)
ico.org.uk | 0303 123 1113
Innocente Psychology — Cookie Policy — 5 March 2026